Privacy Policy

Effective Date: December 15, 2024

redesAIgn (https://redesaign.com) values your privacy. This policy explains how we collect, use, and protect your information.

1. Information We Collect

• Personal Data: We collect email addresses and names when you create an account or subscribe to our services. This information is essential for account management and service delivery.
• Design Data: We store your uploaded images, generated designs, and project information to provide our design services.
• Usage Data: We collect information about how you interact with our platform to improve our services and user experience.

2. Use of Information

• Service Delivery: Your personal data and design information are used to provide our AI-powered design services and maintain your account.
• Communication: We may use your email address to send service updates, important notifications, and promotional materials (which you can opt out of).
• Platform Improvement: Usage data helps us analyze platform performance and enhance our features.

3. Data Storage and Security

• All data is stored securely using industry-standard encryption.
• Your designs and personal information are protected against unauthorized access.
• We regularly backup data to prevent loss and maintain service reliability.

4. Data Sharing

We do not sell or share your personal data with third parties except:

• When necessary to provide our services (e.g., payment processors)
• To comply with legal obligations
• With your explicit consent

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your design data
• Opt out of marketing communications

6. Data Retention

• Account data is retained while your account is active
• Design data is stored until you choose to delete it while your account is active
• Free trial data is retained for 30 days after trial expiration

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and preferences
• Analyze platform usage
• Improve user experience

8. Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect data from children under 13.

9. Updates to Privacy Policy

We may update this policy periodically. Users will be notified of significant changes via email or platform notifications.

10. Contact Information

For privacy-related questions or concerns, please contact us at:
Email: support@redesaign.com